"Our product oversight is now more efficient and impactful, supporting our commitment to providing transparent, customer-centric insurance policies."
- Anqelique Chard, Head of Product & Distribution at Frontier Insurance
In June 2024, Defaqto announced a new development that will enable insurers to access a more complete picture of products on the market. Matrix 360 will supersede Defaqto Matrix and has been built in close conjunction with the industry – Defaqto consulted 400+ General Insurance (GI) professionals.
READ MORE: Defaqto unveils Matrix 360 to deliver improved levels of market insight
Last week, Defaqto named Zurich Insurance, NFU Mutual, RAC, Frontier, and Policy Expert (trading name of Q Metric Group Ltd) as the first users of its Matrix 360 software, enabling them to continuously iterate and optimise their product portfolios and market position.
“Matrix 360 provides real-time data and automated reporting, enhancing our efficiency and effectiveness. Its intuitive design and enhanced visualisations help us quickly derive meaningful insights and identify trends,” explained Anqelique Chard, Head of Product & Distribution at Frontier.
She said: “The tailored reports help us to demonstrate fair value and to benchmark our products against market standards. Our product oversight is now more efficient and impactful, supporting our commitment to providing transparent, customer-centric insurance policies.”
John Milliken, CEO of Defaqto, added: “We can help our clients make smarter financial decisions – identifying new revenue sources, increasing efficiency by focusing resources on areas that are most valued by their customers, and improving compliance and their ability to demonstrate it.”
