Customers can now use the ChatGPT application for life insurance quotes as Aviva continues its collaboration with OpenAI.

The Aviva-underwritten critical illness cover aims to support efforts to close the protection gap by making cover accessible to Tesco customers.

Aviva has reported a shift in customer engagement with healthcare as use of its Digicare+ apps rose in 2025.

Aviva’s menopause support service for its PMI policyholders is being extended to individual and SME customers.

The industry-first AI tool summarises medical reports for underwriters to review.

The extension strengthens Aviva's mental health support to UK employees.

Aviva has introduced a fully digital journey that allows advisers and clients to add a trust to existing individual protection policies.

Aviva is introducing an industry-first AI-powered summarisation tool designed to speed up the underwriting process for individual life insurance applications.

The partnership continues as part of Aviva's acquisition of the former AIG Life business.

Today, Aviva has announced its latest partnership with Campaign Against Living Miserably (CALM) following a rise in online searches for whether suicide is covered by Life Insurance.