Eleos partner with HealthKey to offer policyholders physiotherapy and mental health counselling

Today, Eleos has announced its latest strategic partnership with HealthKey to provide physical and mental wellbeing services for its policyholders.

Related topics:  eleos,  partnership
Tabitha Lambie | Editor, Protection Reporter
5th February 2025
Physiotherapy and mental wellbeing services
"We decided to partner with HealthKey for the same reason that we founded Eleos: to improve people’s access to essential protection."
- Kiruba Shankar Eswaran, CEO of Eleos

This partnership provides Eleos’ policyholders with on-demand in-person advice & treatment for joint, bone, and muscle pain, up to 5 in-person therapy sessions annually, and app-based tools for recovery with progress tracking and live chat support.

Furthermore, they will have access to mental health counselling (available seven days a week between 8am-10pm), up to 6 free remote counselling sessions annually, and evidence-based therapy delivered in line with the National Institute for Health and Care Excellence (NICE) guidelines.

GP referrals aren’t necessary for either service, allowing policyholders to bypass NHS queues. Eleos hopes to take some of the “strain and pain” out of healthcare.

“We decided to partner with HealthKey for the same reason that we founded Eleos: to improve people’s access to essential protection. Only 6% of people have Income Protection (IP) whilst just 29% have Life Insurance. We want to shift those percentages much higher. But financial resilience is only a part of people’s wellbeing,” explained Kiruba Shankar Eswaran, CEO of Eleos.

“As a company that specialises in protection, we also prioritise the physical and mental health of our customers. If we can make a difference by giving people fast access to vital therapies then we’ll feel we’re doing our job,” he concluded.

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