Paymentshield has unveiled a refreshed business development structure, introducing several new roles to enhance its partnerships across the intermediary market.
As part of the changes, the national account management team has doubled in size, enabling greater support for key partners. Dean Marson will be joined by John Price, Neil Parfitt and Sarah Jackson.
Supporting the national account managers will be four key account managers and eight business development managers, each dedicated to firms within specific partner panels. This targeted approach allows the team to focus on a select group of networks, building detailed knowledge of each partner’s systems, processes, and technology.
In addition, Paymentshield will introduce extra key account managers dedicated solely to directly authorised firms.
The company says this enhanced structure will provide all partners — whether mortgage networks or directly authorised firms — with tailored support that reflects their business models, meets Consumer Duty standards, and strengthens client service delivery.
Paymentshield’s distribution director, Emma Green (pictured), commented: “I’m really pleased to finally announce this change to our business development team. We’ve got some incredible talent deservedly stepping up to bigger roles as we look to build and strengthen our relationships with new and existing partners.
“We’re now exceptionally well-placed to proactively support our partners to grow their GI penetration, fulfil their Consumer Duty requirements and ultimately ensure more intermediated customers get access to good quality advice and products - whether that be through offering advice themselves or introducing them to our specialist Refer and Protect team.”
