The FCA says the "exceptional circumstances" of coronavirus may have materially reduced the value that customers are getting from their insurance products.
A new FCA report has stated that competition is still not working well in the motor and home insurance markets, finding that firms regularly engage in a range of practices to raise...
The FCA has warned the general insurance industry that it will "not hesitate to intervene with both firms and their senior managers" in cases where customers receive poor value.
The FCA closed its remaining investigations into four remaining firms, following a thematic review into the fair treatment of longstanding customers in the life insurance sector.
Just 60% of employees in financial services firms have suitable processes and technology in place to capture, record and consequently retrieve real-time business communications,...
The FCA has warned it will take action against general insurance firms who are failing to properly implement rules introduced to increase transparency and encourage shopping around at...
Paradigm Mortgage Services is offering a free basic mortgage and protection compliance package to any DA firms that use the distributor as their exclusive payment route for mortgages...