Naomi Jeffs, head of claims at Waddle Insurance, explains why a claim being accepted is only half the story for intermediaries, and how they can remain the central...

Emma Thomson, consultant at Reframe Cancer, explores the symptom overlap between cancer and menopause, and what this means for insurers.

Zara Bray, mortgage & protection distribution director at Quilter Financial Planning, examines the outcomes of the FCA’s Pure Protection Market Study and...

Nasar Hussain, associate director of intermediated household at Paymentshield, looks at how advisers can help to bridge the gap between customers’...

Natalie Mayne, creative director at CIExpert (pictured), shares how reframing protection products could boost younger generations' awareness of and interest in...

Robin Hyndley, head of business development at Acre, shares why he thinks the solution to closing the protection gap is simpler than many believe. 

Jacqueline Durbin, head of product at Iress, looks at how the protection market is moving away from defining itself by...

Ben Allkins, head of mortgages & protection at Just Mortgages, looks at the trend of recruiting protection-only advisers and how this could transform the...

Clare Dodd, general manager at Empathy, looks at how consumer expectations around bereavement support are shifting to value customer experience, especially among younger generations.

Marilyn Cole, managing partner of digital, technology and design consultancy Space, explores the lessons available for advisers embracing AI, those who are still thinking about its...