LV= adds ‘Pay my Mortgage’ feature to revamped IP product

LV= has added a range of new features to its income protection product, including a ‘Pay my Mortgage’ facility, new automatic review periods for exclusions, and parent and child cover.

Related topics:  Protection
Rozi Jones
26th September 2018
LV income protection mortgage payment insurance
"In particular, we’re really proud to be introducing parent and child cover, which is unique to the market and provides parents with peace of mind"

LV= has launched the 'Pay my Mortgage' facility in response to the recent DWP clarification about means testing of insurance payments used to cover mortgage payments.

Depending on their individual circumstances at the time of claiming, this will mean a customer can have all or some of their income protection claim paid directly to their lender to cover their mortgage.

LV= has also introduced automatic review periods for exclusions that customers may have on their IP policy. After the review period if the customer has had no further symptoms the exclusion will be removed. LV= believes this is a fairer alternative to offering cover at a reduced premium and the exclusion being in place for the full term of the policy.

The new parent and child cover will provide a lump sum if a parent needs to care for a child because they are diagnosed with a specific illness, has an operation or medical procedure. The benefit covers 54 conditions and LV= will pay six times the monthly cover amount up to a maximum of £25,000.

In addition, LV= rehab support services will now be available as soon as the customer is unable to work, during the waiting period. To aid their recovery, LV= can offer services including physiotherapy, psychological support, and return to work services to help customers get back to full health as quickly as possible.

Finally, LV= has extended its NHS sick pay guarantee to include dentists and removed the requirement to be directly employed by the NHS. This means that dentists, doctors and surgeons directly employed by a private practice who also receive NHS sick pay can benefit from the guarantee.

Chris McNab, head of protection at LV=, said: “Income protection can be overlooked by many people who don’t see the benefit of taking it out. It’s therefore essential that we demonstrate the value of income protection and that our policies reflect the true experience of people who need to take time off work.

“In particular, we’re really proud to be introducing parent and child cover, which is unique to the market and provides parents with peace of mind at a time when it is needed most.”

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