The support services provider argues that the narrative around Consumer Duty should focus on "why you should", rather than "what happens if you don’t," as it...

The Vulnerability Data Sharing Taskforce is focused on reducing repeat disclosures from vulnerable customers across the financial services distribution...

The guide examines how to manage data relating to customers in vulnerable circumstances in compliance with the FCA's Consumer Duty.

Data from the MorganAsh Resilience System found that the average proportion of vulnerable customers aligns with the FCA benchmark. 

The CII’s latest report reveals core principles relating to Consumer Duty and vulnerability management.

MorganAsh has launched a new gap analysis service to help financial services firms assess how their customer vulnerability processes compare with industry guidance now used by the...

The guide provides actionable direction on translating regulatory principles into practice.

Customer vulnerability specialist MorganAsh has welcomed the Government’s new Financial Inclusion Strategy, highlighting its renewed focus on “financial resilience through...

Mortgage Advice Bureau (MAB) has announced the deployment of a financial vulnerability assessment tool for protection and mortgage advisers in its network.

Martin O’Connell, founder of The Protection Revolution, asks whether everyone seeking financial advice should be considered vulnerable by virtue of the fact that they need...