Towergate Health & Protection: Employers have to do more than just put general support in place

According to the latest research commissioned by Towergate Health & Protection, 74% of employers say they offer more health & wellbeing support now than they did two years ago.

Tabitha Lambie | Editor, Protection Reporter
4th June 2024
Employee Support
"Many of the issues businesses currently face relating to employees can be eased by carefully planned and executed health & wellbeing support. "
- Debra Clark, Head of Wellbeing at Towergate Health & Protection

Of those surveyed (500), 74% of employers said they offer more health & wellbeing support now than they did two years ago, with 42% claiming they offer ‘much more’ support. Towergate Health & Protection believes that while this is a positive move which will have alleviated pressure on employees, “companies are still encountering employee issues that affect their business such as ‘quiet quitting’, and staff turnover.”

Quiet quitting is currently the biggest employee-related problem (35%), followed by staff turnover (34%), hybrid working (31%), presenteeism (30%), absence rates (27%), and early retirement (24%). Only 15% of businesses said they don’t suffer any of these problems.

Towergate suggests employers look into the specific needs of their business via staff surveys/employee forums. Risk profiling can help to identify areas of need, as well as focus on the type & direction of support.

For employees working on a hybrid basis, digital platforms for health & wellbeing support can make it easier to access assistance, and for employers to evaluate its utilisation so the support can be continually reviewed.

“While health & wellbeing support has increased significantly, it’s vital that it’s focused on the right areas and communicated effectively to support both the business and the employee,” said Debra Clark, Head of Wellbeing at Towergate Health & Protection.

She said: “Many of the issues businesses currently face relating to employees can be eased by carefully planned and executed health & wellbeing support. But employers have to do more than just put general support in place – it needs to be aimed at helping to address the specific issues that a business is facing.”

“Just throwing money at health & wellbeing support will have very little positive impact, and very few companies can afford to do this. A strategic approach must be taken to ensure that the help they’re offering not only assists the employees but supports the business with their specific issues too,” Debra concluded.

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