"AXA Partners shares our key value of putting customers at the heart of everything we do, and this became apparent during the initial stages of our partnership."
- Antony Martin, managing director at ROCK Insurance
After building a solid foundation over the last 12 months, both companies are now confident that their extended partnership will enhance their customers’ experience across all brands, according to a recent statement.
This renewed partnership will allow AXA Partners to underwrite several of ROCK Insurance’s travel insurance policies including Jet2, Onthebeach, Travel Republic, Insurefor, Leisure Guard, and Big Blue.
Policies will cover single trip, annual multi-trip, and backpacker travel insurance, as well as gadgets and car hire excess protection.
AXA Partners will provide claims management for all brands.
Bob Ewers, Head of Region Northern, Central & Eastern Europe, North America, UK & Ireland at AXA Partners, has said:
“We are delighted to announce our extended partnership with ROCK Insurance Group as the underwriter and service provider for a range of policies, across several, well-known consumer brands.
“At AXA Partners, as well as delivering a high standard of claims service for customers, digital innovation is key and we are extremely pleased to be partnering with ROCK once again, who bring a wealth of digital capability.”
According to ROCK Insurance and their parent company, Staysure, their strong digital presence has played a vital role in the growth of AXA Partners’ travel market in recent years.
Antony Martin, managing director at ROCK Insurance has said: “AXA Partners shares our key value of putting customers at the heart of everything we do, and this became apparent during the initial stages of our partnership.
“We’ve been building our insurance business for more than 20 years, and we’re delighted to have AXA underwrite the policies for several of our brands, in order to further strengthen our customer proposition."