"MetLife has a real culture of talent development, so I’m particularly pleased about Charlotte’s appointment to the UK Executive Team."
- Dominic Grinstead, CEO of MetLife UK
Prior to this appointment, Charlotte O’Brien served as Head of Portfolio Retention & Growth at MetLife UK following several promotions from Account Manager. In the past, she’s also worked as a Business Development Manager (BDM) at Neilson Financial Services and Sales Adviser at One Answer Insurance.
Charlotte succeeds Adrian Matthews who was recently promoted to UK Deputy CEO – this is a newly created role responsible for distribution, product, and marketing as well as driving MetLife UK’s commercial activities.
This appointment was announced alongside Richard Horner’s promotion from Head of Individual Protection to Head of Transformation & Change which will see him lead the delivery of key strategic programs to enable the provider to achieve its ambitious transformation strategy.
READ MORE: MetLife UK makes strategic appointments to accelerate growth & transformation plans
“We’ve set ourselves ambitious growth plans over the next five years, and these key appointments ensure we have the right expertise in the right places. Adrian and Richard have been integral to the evolution of MetLife in the UK as part of the UK Executive Team for many years now, so I’m delighted to continue working with them to drive future growth,” explained Dominic Grinstead, CEO of MetLife UK.
He said: “MetLife has a real culture of talent development, so I’m particularly pleased about Charlotte’s appointment to the UK Executive Team. It’s wonderful to recognise the talent we have within the team and to be able to appoint such strong individuals to these key roles.
“From our products and distribution to marketing and market needs, we continue to support and innovate our propositions to meet the needs of our customers. As we transition to a new structure, I’m confident in each individual in helping achieve our goals and look forward to what they bring to the table for the future of our business,” Dominic concluded.
