The directly authorised proposition, part of Paradigm Mortgage Services, has created a CPD Academy Test Zone which allows advisers to check and improve their knowledge in a number of areas relating to mortgage and protection advice.
The general insurance addition has been made in conjunction with Source Insurance and will feature learning materials and resources, including on the fundamentals of home insurance, buy-to-let, and insurance principcles.
Mike Allison, director of protection at Paradigm, commented:
“Consumer Duty is all about delivering positive outcomes for clients and we know many firms are currently reviewing how they do this and crucially, how they evidence this. Firms will be looking at what levels of knowledge and understanding staff need to achieve to meet these responsibilities, and how they can best demonstrate their ongoing commitment to learning.
“This is why, in conjunction with Source Insurance, we have developed a specific GI product area test that will help all staff learn about GI, and importantly be able to show a strong level of knowledge and expertise in this area.
“Our Test Zone covers this specific Test but is also part of our wider Academy which has a wealth of resources and literature to help advisers continue learning, developing their sales techniques, as well as reaching and maintaining their CPD hours under the IDD rules. We believe the Academy is more important than ever and would urge all advisers and their wider staff to register for free, in order to help them in this crucial area.”