Eleos adds HealthHero’s GoGP to protection policies for new customers

Today, Eleos has announced the addition of HealthHero’s GoGP to its protection policies, allowing new customers to access remote GP appointments directly from their personalised dashboard.

Related topics:  eleos,  Added Value Services
Tabitha Lambie | Editor, Protection Reporter
12th November 2024
Eleos Founders
"Our ambition is not only to help everyone become financially secure through protection policies, but also to provide free perks that can help them become healthier, happier, and enjoy worry-free living."
- Kiruba Shankar Eswaran, CEO of Eleos

Replacing Nuffield Health’s Doctor Care Everywhere, HealthHero’s GoGP will allow new customers to access remote GP appointments directly from their personalised dashboard once a policy has been purchased. Policyholders will have the option of male or female doctors (where available) and flexibility of the date/time they’ll be seen.

This new service includes remote consultations with over 220 GMC & IMC registered GPs, unlimited 24/7/365 availability for phone appointments, unlimited video consultations from 8am-10pm throughout the year (excluding Christmas Day), access to medical specialists, as well as private prescriptions (fee applies), referral letters, and fit notes.

All clinical services comply with the GMC’s Best Practice Guidelines, with annual audits and biannual peer reviews.  

Eleos told Protection Reporter that it wanted to give its customers “instant access to GP services and provide them with a more user-friendly experience. This wasn’t possible with our previous provider, Nuffield Health’s Doctor Care Everywhere.”

“We created Eleos to change the consumer’s experience of insurance. That means much more than simply improving awareness and access through a fully online journey. Our ambition is not only to help everyone become financially secure through protection policies, but also to provide free perks that can help them become healthier, happier, and enjoy worry-free living,” added Kiruba Shankar Eswaran, CEO of Eleos.

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