14th January 2026 ‘Total Signposting’ initiative launched to improve consumer... The commitment aims to support customers with specialist requirements.
18th December 2025 FCA expands scrutiny of insurers after Which? super-complaint The FCA will review firms’ customer service and delivery and how they oversee third parties that handle claims.
9th December 2025 FCA to simplify rules and lower costs for insurers The FCA will make further changes to its insurance rules and cut unnecessary requirements next year.
9th December 2025 Insurance-funded private health admissions hit record high amid... PMI-funded admissions rose 17% from pre-pandemic levels, increasing from 290,000 in H1 2019 to 338,000 in H1 2025.
25th November 2025 New CII guidance sets benchmark for managing vulnerability The guide provides actionable direction on translating regulatory principles into practice.
25th November 2025 Millions have cancelled insurance to cover unexpected costs 16% were forced to cancel insurance protection policies to cover an unexpected cost.
25th November 2025 2026 is set to be a pivotal year – for insurers, employers and... Mark Stephenson, CEO at Reframe Cancer, explores what the insurance industry needs to do more of in 2026 as cancer numbers and claim numbers rise, especially amongst younger people.
25th November 2025 More customers using credit to pay for insurance Using credit to pay for insurance continues to gain popularity and nearly half value the ability to pay monthly.
12th November 2025 Peace of mind driving demand for guidance when buying home insurance 47% of UK adults would prefer advice rather than buying home insurance alone.
5th November 2025 Nearly one in five adults abandon the protection buying process: AMI 18% of UK adults start but do not complete the protection insurance process, rising to 25% among under-35s, according to new AMI findings.