Over-50s life insurance customers are coming under increasing financial pressure with a growing number thinking about cancelling their monthly premiums because of the cost-of-living...
An increased understanding of customers’ vulnerability required under Consumer Duty regulations could help to resolve challenges for new and existing life policies, according to...
In a letter to life insurance firms sent today, the Financial Conduct Authority reminded businesses of the 'higher expectations' for customer care it expects when the new rules come...
Financial advisers are being urged to help couples take a fresh look at their finances in 2023 following new research from Scottish Widows that revealed poor planning could see as many...
Amidst the foreshadowed closure of Experian’s Unclaimed Assets Register (UAR), new research conducted by Gretel has identified what consumers think financial firms should be...