"We’ve built Health Plan 360 alongside advisers and businesses – not just for them – with the modern workplace in mind."
- Mark Till, CEO of Unum UK
Unum UK’s ‘Health Plan 360’ cash plan combines health insurance for everyday health costs, like dental care and physiotherapy, with services such as ‘healthcare navigators’ – specialists delivering tailored support to help individuals access the right care and coordinate medical appointments – via its Help@hand app.
Jeremy Reid, client director at Partners&, which piloted the product during a soft launch earlier this year, said it brings “a level of innovation that we haven’t seen to date in the market, focusing centrally on the needs of the client, and ensuring ease of access for the end user.”
Recent research commissioned by Unum UK found 73% of employees didn’t understand what a health cash plan is, and 17% weren’t sure if their workplace even offered a plan.
“We’ve built Health Plan 360 alongside advisers and businesses – not just for them – with the modern workplace in mind.
“Health Plan 360 is designed to overcome the challenges that have long held back traditional health cash plans – complexity, administration, and increasingly limited relevance to how people manage their health today,” explained Mark Till, CEO of Unum UK.
He said: “With nearly 3mn already protected by Unum in the UK and 175 years of heritage behind us, entering the health cash plan market is a natural step. But we don’t just want to enter – we want to reset it in a way that reflects the needs of advisers, employers, and employees.
“We know businesses are being asked to do more with less, and Health Plan 360 is designed to address this. For advisers, it is built to quote and administer at pace. For employers, it delivers measurable outcomes while easing the burden of administration. And for staff, it is shaped around our research on what they want and are likely to use.”
“Whether it’s helping reduce avoidable high-cost claims for businesses already offering Private Medical Insurance (PMI) or giving smaller employers a more affordable way to support their people, Health Plan 360 makes everyday health & wellbeing simple, accessible, and genuinely valuable,” Mark concluded.
