Unum UK reveal only 31% of staff think employee benefits help them proactively look after health & wellbeing

According to the latest research commissioned by Unum UK, 67% of employers believe the employee benefits available to their staff have had a positive impact on wellbeing.

Related topics:  Unum UK,  group risk
Tabitha Lambie | Editor, Protection Reporter
11th March 2025
Person with their hand on their forehead, looking stressed
"For businesses, it’s important to understand the power of a comprehensive benefits package – as well as the negative impact of one that doesn’t meet employee expectations."
- Liz Walker, Chief Operating Officer at Unum UK

Of those surveyed (503), 67% said the employee benefits available to their staff have had a positive impact on wellbeing, however, just 31% (500 respondents) of staff think these benefits have helped them proactively look after health & wellbeing. Notably, only 27% felt their benefit package has helped to prevent health issues from worsening or becoming chronic. 

Shockingly, 75% of employers think their workforce has good health & wellbeing, but only 66% of employees agree. 

“Our research shows a real disconnect between the health & wellbeing support employers provide, and how it’s perceived by employees. It’s often the case that benefits are recognised and highly regarded by employers, but they struggle to communicate these effectively, leaving employees unaware or misunderstanding the true value they offer,” explained Liz Walker, Chief Operating Officer at Unum UK. 

She said: “This gap can create a ripple effect, impacting morale, engagement and turnover, then ultimately the overall success of a business. Employee benefits packages need to go beyond just good intentions.

“For businesses, it’s important to understand the power of a comprehensive benefits package – as well as the negative impact of one that doesn’t meet employee expectations. Since the Autumn Budget, and introduction of increase employer National Insurance (NI) contributions the cost of business has skyrocketed,” Liz added. 

She believes that “Now more than ever, it’s essential that benefits align with employee needs, so that every pound spent has maximum impact. For employers, investing in a benefits package that employees don’t value is just money down the drain.” 

“By engaging in open dialogue with employees, businesses can understand their workforce’s health & wellbeing needs and tailor benefit packages accordingly. When everyone’s perceptions are aligned, and employees feel supported and understood, businesses thrive,” Liz concluded. 

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