Vitality appoints new clinical operations director

Vitality has announced the appointment Dr Rishi Patel as clinical operations director, attracted by the insurer’s “relentless focus on driving sustainable behaviour change to improve the health of its members.” 

Related topics:  Vitality,  New Hire
Tabitha Lambie | Editor, Protection Reporter
8th August 2025
New hire
"His extensive experience, together with his clinical expertise, will play a pivotal role as we continue to challenge ourselves to develop new and exciting products and propositions."
- Dr Arun Thiyagarajan, CEO of VitalityHealth

Prior to this appointment, Dr Rishi Patel served as head of health services proposition at Bupa, previously head of clinical transformation, clinical innovation lead, and clinical fellow. In the past, he’s worked as a public health doctor within the NHS in both clinical and non-clinical roles across public, private, and academic sectors. 

In his new role, Rishi will be responsible for Vitality’s end-to-end clinical operations function, with a focus on clinical and operational efficiency during the claims process. 

“I’m delighted to be joining the Vitality team with its relentless focus on driving sustainable behaviour change to improve the health of its members, aligning perfectly with my passion for preventative and personalised healthcare. 

“Their unique shared value model, benefitting individuals, healthcare systems and wider society is a unique ‘triple win’ scenario that I believe is the right approach to drive long-term positive health outcomes for all,” he said. 

Dr Arun Thiyagarajan, CEO of VitalityHealth, added: “His extensive experience, together with his clinical expertise, will play a pivotal role as we continue to challenge ourselves to develop new and exciting products and propositions, that help all our members live longer in better health and give them access to high-quality clinical care when they need it.” 

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