John Milliken to remain Defaqto CEO despite software & data division leadership appointment

Fintel has today announced the appointments of John Milliken and Alex Whitson as CEOs of its software & data division and services division, respectively.

Related topics:  Defaqto,  Fintel
Tabitha Lambie | Editor, Protection Reporter
16th September 2025
New hire
"We’re confident in delivering against our full year expectations and continue to focus on driving better outcomes for our customers, partners, and shareholders."
- Matt Timmins, CEO of Fintel

In its 2025 interim results, Fintel announced the appointment of John Milliken as CEO of its software & data division. 

Protection Reporter can confirm that he will not be replaced as CEO of Defaqto, instead continuing in an expanded role. 

Alex Whitson - formerly CEO of VouchedFor - has also been appointed as CEO of its services division, which includes Compliance First, SimplyBiz, and Owen James. 

Fintel purchased VouchedFor for a total of £7.5mn in 2023, to increase consumer confidence and access to advice. At the time, it had over 5,000 paying members and 350k+ client reviews. 

While the divisions have distinct objectives and leadership, they will remain part of a single, integrated platform, ensuring that Fintel’s customers benefit from the full breadth of its capabilities. 

Alongside these appointments, Fintel reported a group revenue increase of 18.6%, primarily driven by its acquisition strategy and new propositions during H1 2025.

Fintel’s software & data division delivered a 17% increase in revenue, reaching £18.4mn, with £12.3mn in recurring revenue. 

Meanwhile, its services division achieved 20% growth in revenue, hitting £24mn, including £11.9mn in recurring revenue. 

“We have also made significant strategic progress, successfully integrating nine acquisitions into two complementary divisions. This transformation marks a pivotal moment for Fintel, enabling us to concentrate resources on our most attractive markets and propositions,” explained Matt Timmins, CEO of Fintel. 

He said: “With a streamlined operating structure, a scalable and agile operating model, and continued investment in high-margin, recurring software and data revenues, we are better positioned to capture the substantial opportunities ahead.”

“We’re confident in delivering against our full year expectations and continue to focus on driving better outcomes for our customers, partners, and shareholders,” Matt concluded.

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