According to the latest research conducted by The Exeter, 21% of advisers believe customer retention will be a key challenge over the next twelve to twenty-four months.

Today, Spectrum.Life has announced the appointment of Andrew Macadam as Vice President of Customer Operations.

According to internal data analysed by Unum UK, women in the workplace have led the demand for its nutrition support service offered via Help@hand, which launched in 2023.

Alicia Skubick, Chief Customer Officer at Trustpilot, discusses how Financial Services play an essential role in our daily lives but consumers often don’t trust the sector.

Today, the Protection Distributors Group (PDG) has announced changes to its Board following the AGM earlier this month, effective from the 1st January 2025.

Today, Healix has launched its medical & security on-demand service, building on its consultancy expertise.

Today, Iress has announced its “game-changing” live two-way integration with CIExpert to deliver seamless analysis of quality & fair value for advisers, improving...

L&G Group Protection has today reported that 2024 saw its digital platform ONIX achieve ‘record-breaking’ performance, in comparison to 2023.

Today, Reassured reported that more than 10k policyholders who’ve purchased protection plans via the brokerage have completed its signature-free Trust form.

Today, t+1 has announced the appointment of Stuart Tragheim, ex-CEO of Holloway Friendly, to its advisory board – joining Debbie Kennedy, CEO of LifeSearch, and Phil Zeidler,...