In a letter to life insurance firms sent today, the Financial Conduct Authority reminded businesses of the 'higher expectations' for customer care it expects when the new rules come...
Sedgwick claims that while it’s impossible to know all the longer-term impacts of these regulatory changes, it’s evident that firms need to plan for risks.
New FCA rules that came into force in January 2022 to tackle the practice of 'price walking' have instigated the biggest monthly jump in home and motor insurance premiums in over eight...
Insurance firms may not be ready to implement new product governance rules to ensure insurance provides fair value, according to a review published today by the FCA.
The FCA has fined LBGI £90,688,400 for failing to ensure that language contained within millions of home insurance renewals communications was clear, fair and not misleading.
The FCA is proposing "significant reform" of the general insurance market to enhance competition, ensure consumers will receive fair value, and increase trust in the market.
The FCA says the "exceptional circumstances" of coronavirus may have materially reduced the value that customers are getting from their insurance products.