PMS Mortgage Club has today announced a new suite of support, in partnership with compliance experts at Sesame Bankhall Group, to help mortgage and protection firms adjust to the...
The Right Mortgage & Protection Network has announced the addition of new resources and support to its Consumer Duty Hub ahead of the 31st July implementation deadline.
According to new research conducted by Air, over 70% of older consumers aged 45+ aren’t aware of the Consumer Duty and almost 40% don’t understand the purpose of the...
According to the latest research conducted by MetLife UK, over 40% of consumers see diverse products, providers, and services as an important indicator of ‘good value’,...
Two weeks after the Consumer Duty Alliance (CDA) launched, Legal & General has announced its membership. The insurer hopes to “share good practice in support of better client...
An increased understanding of customers’ vulnerability required under Consumer Duty regulations could help to resolve challenges for new and existing life policies, according to...
In a letter to life insurance firms sent today, the Financial Conduct Authority reminded businesses of the 'higher expectations' for customer care it expects when the new rules come...