9th December 2025
FCA expands scrutiny of insurers after Which? super-complaint
The FCA will review firms’ customer service and delivery and how they oversee third parties that handle claims.
Regulation
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FCA to simplify rules and lower costs for insurers
FCA intention to strip outdated or duplicated...
14th May 2025
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27th September 2024
Life insurers 'cannot contract out' of Consumer Duty regulations: FCA
In a letter to life insurance firms sent today, the Financial Conduct Authority reminded businesses of the 'higher expectations' for customer care it expects when the new rules come...
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30th August 2022
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22nd March 2022
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28th February 2022
Insurance firms unprepared to meet new product governance...
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