Last year, Unum UK paid out over £471mn, including £229mn for Group Income Protection (GIP), £160mn for Life Insurance, and £43mn for Group Critical Illness...

Last year, Legal & General (L&G) paid out 18,696 claims across its protection menu – this represents a 5% increase year-on-year.

Last year, Aviva paid 50,600 claims (97.8%) across its individual Life Insurance, Critical Illness (CI), Income Protection (IP), and other protection policies, equating to...

Overall, Cirencester Friendly considered 1,229 Income Protection (IP) claims and paid 1,177 in 2023. 52 claims were declined due to no proof of income, the claimant maintaining income,...

In 2023, British Friendly paid 89% of new Income Protection (IP) claims with 10.82% going towards cancer and mental health diagnoses.

Legal & General has today introduced a new feature to its protection self-serve portal, My Account, to empower policyholders with a more efficient and simplified claims process.

The Protection Distributors Group (PDG) has today announced the list of provider Claims Charter signatories for 2023 after obtaining and assessing information on how insurers support...

Following Individual income protection provider Cirencester Friendly’s recent disclosure that 95.4% of claims paid out last year, it has been revealed that almost 23% of...

The Society of Claims Professionals has announced two new appointments to its board to further strengthen its service to the claims sector.

Fourteen insurers have been named as signatories to the Claims Charter for 2022, bringing the total membership to twenty-one.