Laura will be responsible for driving enhancements in both operations and customer journeys.

Karen has worked in the Lloyd’s and London markets for over 30 years with specific expertise in regulation, corporate governance and change management.

The income protection provider has also appointed Joanne Safo as a new non-executive director. 

Jack steps up to lead compliance, risk, and audit functions across the network.

Today, the Personal Finance Society (PFS) has announced the reappointment of Carla Brown as president, as well as the appointment of Kate Gannon as vice president.

The Association of Financial Mutuals (AFM) has announced the appointment of Andy Morris, CEO of Cirencester Friendly, as chair of its board, replacing Ann-Marie O’Dea who stepped...

Shepherds Friendly has today announced the appointment of Jonathan Sandell as CEO, replacing Ann-Marie O’Dea who has been in the role for over a decade.

Towergate Employee Benefits has announced the appointment of Dasha Ivanova as client director, to lead strategic relationships with key corporate clients.

SM Advice has established its strategic advisory board to ensure the company continues to deliver purpose-driven services that align with network, adviser, and customer needs.

Mortgage Advice Bureau (MAB) has announced several leadership appointments, alongside strong interim results for H1 2025 with adjusted profit before tax up 18.4% to £14.5mn.