In 2023, British Friendly paid 89% of new Income Protection (IP) claims with 10.82% going towards cancer and mental health diagnoses.

Legal & General has today introduced a new feature to its protection self-serve portal, My Account, to empower policyholders with a more efficient and simplified claims process.

The Protection Distributors Group (PDG) has today announced the list of provider Claims Charter signatories for 2023 after obtaining and assessing information on how insurers support...

Following Individual income protection provider Cirencester Friendly’s recent disclosure that 95.4% of claims paid out last year, it has been revealed that almost 23% of...

The Society of Claims Professionals has announced two new appointments to its board to further strengthen its service to the claims sector.

Fourteen insurers have been named as signatories to the Claims Charter for 2022, bringing the total membership to twenty-one.

Zurich UK issues warning after 25% increase in fraudulent property claims from 1st January to 31st May this year compared to the same period in 2021.

Direct Line declared the biggest faller on the FTSE 250 after warning that the soaring prices of used cars, parts and longer repair times have pushed up the cost of claims.